Soul Symphony | Privacy Policy

Soul Symphony Privacy Policy

This privacy policy explains how Soul Symphony uses and protects any information collected when using our website. Soul Symphony is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Soul Symphony may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective beginning May 2018.

Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.

What information do we collect?

We use different methods to collect personal information from and about you including through:

Personal information you give us.
- You may give us your personal information including name and contact details, by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you ask us about, or register to use our products or services; subscribe to our publications; request marketing to be sent to you, or give us feedback.
Personal information we collect.
- As you interact with our Site, we may automatically collect technical information about your equipment, browsing actions and patterns, the date you have accessed our Site, the website you have visited before visiting our Site, your browser, OS, IP address, and the domain name. We collect this personal information by using cookies, server logs and other similar technologies. The content recorded on access logs is not used in conjunction with personal information. It is used as server operation information to assist in improving our Site and services.
No one under age 18 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

Regarding Cookies

Like many websites, we use ‘Cookies’ to make our Site more convenient to our customers.

Cookies are small pieces of data that are transferred between a Web server and your Web browser, and stored on your computer or mobile device as a file. Cookies are used mostly for stability, security, functionality, performance and advertising purposes.

You may disable the function of Cookies by choosing the browser’s configuration. Please note that this may result in you not being able to use all or part of the services on our Site. Please click here to see our Cookie Policy for further details.

How we use your personal information:

We will use your personal information for the following purposes:

To confirm your identity;
To respond to your questions and provide related customer services;
To detect and prevent fraud or other financial crime;
To monitor and protect the security of our information, systems and network;
For internal business intelligence purposes, to conduct research, product development and enhancement;
To inform you of changes made to our Site and other services;
To conduct marketing and commercial activities and to market relevant offers and promotions to you;
To ensure that content from our Site is presented most effectively for you and your computer;
To display content based on your interests;
Enable you to search information on our Site;
Assess your needs and interests in order to better tailor offers and/or advertising; and
Improve our Site.

Emails

From time to time, we may send out emails for promotion purposes to announce our services, functions, researches, news, promotions, contests, and events. Our customers may opt-out of receiving these emails. We may use a third-party service provider to send out emails or to communicate smoothly with our customers. For a smoother communication, we may share information, such as your email address, to the service provider for this limited purpose only.

How do we store, share, retain information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Your personal information will be treated as being strictly confidential and will never be sold.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You reserve the right to have your personal information deleted at any time. Please submit a request via the contact form on our website or send an email to Soul symphony to make this request.

Regarding SSL

Our Site uses ‘SSL’ to protect personal information. By using a browser that supports security functions, when you access to our Site and enter personal information including your name and e-mail address, and this information is transferred to our server, the information is automatically encrypted when transmitted and received by servers. Therefore if the transmitted data is intercepted by a third party, there is no need to worry about the content being stolen.If you use a browser that does not support SSL, you may not be able to access our Site or input information.

If you have any questions regarding our policy or privacy practices, please contact us using the Contact Us page on our Site.

Changes to this Policy

We may update this policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on our Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.